Refund policy

RETURN & REFUND POLICY

Due to the pre-owned, vintage, and consigned nature of the items offered by Mi Amore Vintage, all sales are final and returns are not generally accepted.

Each item is carefully photographed and described to represent its condition as accurately as possible. Pre-loved and vintage items may naturally show signs of previous wear, age, use, or storage. We strongly encourage customers to carefully review all photographs, descriptions, measurements, sizing information, and disclosed condition details before completing a purchase.

Minor signs of wear consistent with the item’s pre-owned or vintage nature are not considered defects.

ISSUES WITH YOUR ORDER

If you experience an issue with your purchase, please contact Mi Amore Vintage within 2 days of delivery. Please include your order information, a description of the issue, and clear supporting photographs where applicable.

While returns are not generally accepted, we understand that exceptional circumstances may occur. Mi Amore Vintage will review each case individually and may offer a resolution at our discretion.

Depending on the circumstances, an approved resolution may include store credit, exchange, partial store credit, or another appropriate accommodation.

Approval of a return or accommodation in one case does not constitute a waiver of this policy or create an obligation to accept returns in other cases.

STORE CREDIT

If a return is approved, the standard form of reimbursement will be store credit rather than a refund to the original payment method.

Store credit will be issued only after the returned item has been received and inspected by Mi Amore Vintage and confirmed to be in the same condition in which it was originally shipped.

Original shipping charges and return shipping costs are non-refundable unless otherwise determined by Mi Amore Vintage.

REFUNDS

Refunds to the original payment method are not generally offered.

In exceptional circumstances, Mi Amore Vintage may choose to authorize a refund instead of store credit. Any such refund will be determined on a case-by-case basis and is not guaranteed.

Nothing in this policy is intended to limit any consumer rights that cannot legally be waived under applicable law.

AUTHENTICITY GUARANTEE

Mi Amore Vintage guarantees the authenticity of all items we sell.

If you believe an item you received is not authentic, please contact us within 2 days of delivery with details of your concern and any supporting documentation or evidence available.

If an item is proven to be inauthentic, it must be returned to Mi Amore Vintage before a refund can be processed.

The item must be returned in the same condition in which it was received and include all original packaging, tags, dust bags, accessories, authenticity materials, and other components originally supplied with the order, where applicable.

Once the item has been received and inspected by Mi Amore Vintage, and the authenticity issue has been confirmed, the customer will receive a full refund to the original payment method.

A full refund will not be issued solely on the basis of an authenticity claim before the item has been returned, received, inspected, and the authenticity issue confirmed.

APPROVED RETURNS

If Mi Amore Vintage authorizes a return, return instructions must be followed and the item must be returned within the timeframe provided by our team.

Returned items must be in the same condition in which they were received.

Items that have been worn, used, washed, cleaned, altered, repaired, damaged, or otherwise changed after delivery may be refused and may not qualify for store credit, exchange, or refund.

All original tags, packaging, accessories, authenticity materials, and dust bags supplied with the order must be returned with the item.

If an item was originally supplied with a dust bag and is returned without it, a $20 deduction will be applied to the applicable store credit.

RETURN SHIPPING

Unless otherwise agreed by Mi Amore Vintage, customers are responsible for return shipping costs for approved returns.

Our team may provide a return shipping label, with the applicable shipping cost deducted from the customer’s store credit.

If a customer chooses to arrange return shipping independently, the customer assumes responsibility for the shipment until it has been successfully delivered to Mi Amore Vintage, including responsibility for loss or damage during transit.

International customers must correctly declare the shipment as returned merchandise when completing customs documentation.

ORDER CANCELLATIONS

Cancellation requests are reviewed individually and are not guaranteed.

If an order cancellation is approved before shipment, the customer will generally receive store credit rather than a refund to the original payment method.

Once an order has been shipped, it cannot be canceled.

POLICY ACKNOWLEDGMENT

By completing a purchase with Mi Amore Vintage, you acknowledge the pre-owned nature of our merchandise and agree to review the item’s photographs, description, measurements, sizing, and condition information before purchasing.

You also acknowledge and agree to this Return & Refund Policy.

Nothing in this policy excludes or limits rights or remedies available to a customer where such rights cannot be excluded or limited under applicable law.